Arbor Analytics

Terms of Service

Arbor Analytics LLC
Last updated: 29 June 2025

1. Agreement to Terms

By creating an account, purchasing a subscription, or otherwise using the Services, you ("User") agree to these Terms of Service (the "Terms"). If you do not agree, do not use the Services.

2. Service Description

Arbor provides a cloud platform that:

3. Eligibility

You must be at least 18 years old and capable of entering a binding contract. If you use the Services on behalf of an entity, you represent that you have authority to bind that entity.

4. Licences

Your Content

You retain ownership of any data you upload ("Content"). You grant Arbor a worldwide, non-exclusive licence to host, process, display and transmit Content solely to provide the Services.

Our IP

Arbor and its licensors own all right, title and interest in the Services, including software, documentation, trademarks and logos. We grant you a limited, revocable, non-transferable licence to access and use the Services in accordance with these Terms.

5. Acceptable Use

You agree not to:

6. Subscription, Fees & Taxes

Fees, billing cadence (monthly/annual) and plan limits are specified on our pricing page or order form. All fees are non-refundable except as required by law. You are responsible for any applicable taxes.

7. Termination & Suspension

By You

Cancel at any time from the account dashboard; access continues until the end of the paid term.

By Us

We may suspend or terminate for your material breach (including failure to pay) after 15 days' notice if the breach remains uncured.

Upon termination, we will delete Content after 60 days unless legally prohibited.

8. Disclaimers

The Services are provided "AS IS" and "AS AVAILABLE." Arbor disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, Arbor's aggregate liability under these Terms shall not exceed the amount you paid to Arbor in the 12 months preceding the claim. Arbor shall not be liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenues or data.

10. Indemnification

You will defend and indemnify Arbor and its affiliates against any third-party claims arising from (a) your Content, (b) your violation of these Terms, or (c) your use of the Services in violation of law.

11. Dispute Resolution; Governing Law

Informal resolution

Contact us first at Info@ArborAnalytics.io; we'll try to resolve within 30 days.

Arbitration

If unresolved, disputes will be finally settled by binding arbitration administered by JAMS under its Streamlined Rules. Location: Austin, Texas (or remote).

Opt-out

You may opt out of arbitration within 30 days of accepting these Terms by emailing Info@ArborAnalytics.io.

These Terms are governed by the laws of the State of Texas, excluding its conflict-of-laws rules.

12. Changes to Terms

We may update these Terms. We will notify you at least 30 days before changes take effect. Continued use after the effective date constitutes acceptance.

13. Miscellaneous